Privacy Policy

1. Introduction

Alpha Supreme Services LLC ("we," "us," or "our") operates the workforce management platform at ass.services("Platform"). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our Platform.

2. Information We Collect

2.1 Account Information. When an account is created, we collect: full name, email address, phone number, company affiliation, and role assignment.

2.2 Employee Data (submitted by Clients). Clients submit employee information through Platform forms, which may include:

• Full name, date of birth, email address, and phone number
• Employment details: position, wage or salary information, employee ID, start date
• Performance evaluation data and ratings
• Disciplinary records, warnings, and related documentation
• Termination records and reasons
• Employment status changes
• Uploaded documents (identification, onboarding materials, etc.)

2.3 Usage Data. We automatically collect activity logs, IP addresses, browser type, pages visited, and timestamps when you interact with the Platform.

2.4 Third-Party Integrations. We may retrieve employee data from connected third-party services (for example, Homebase) with your authorization.

3. How We Use Your Information

We use collected information to:

• Provide and operate the Platform services
• Process and manage HR workflows (onboarding, reviews, disciplinary actions, etc.)
• Send transactional emails (review notifications, warning acknowledgments, password resets)
• Maintain audit trails and activity logs for compliance
• Authenticate users and manage account security
• Improve and maintain the Platform
• Comply with legal obligations

4. How We Share Your Information

We do not sell personal information. We may share information with:

• Service Providers: Third-party services that help us operate the Platform (for example, email delivery via Resend, hosting, and database management)
• Authorized Users: Staff users can view data across all client companies; Client users can only view data for their assigned companies
• Employees: Performance reviews and disciplinary warnings are shared with the named employee via secure, time-limited links
• Legal Requirements: When required by law, subpoena, court order, or to protect our rights and safety

5. SMS Terms and Conditions

If you provide your phone number and consent to receive SMS or text messages from Alpha Supreme Services LLC, the following terms apply:

5.1 Types of Messages. You may receive the following types of SMS messages from us:

• Login verification codes and account security alerts
• Account notifications (password resets, account updates)
• Service notifications (form submissions, status changes, payroll reminders)
• Onboarding and HR workflow updates

5.2 Messaging Frequency. Messaging frequency may vary based on your account activity and the services you use.

5.3 Rates. Message and data rates may apply. Please contact your wireless carrier for details about your messaging plan.

5.4 Opt-Out. To opt out of SMS messages at any time, text STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message and will no longer receive SMS messages from us unless you re-subscribe.

5.5 Help. For assistance, text HELP to any message you receive from us, or visit our website at ass.services.

5.6 Consent. SMS consent is not shared with third parties or affiliates for marketing purposes. By providing your phone number and opting in, you consent to receive the messages described above.

5.7 Related Policies. Visit our Privacy Policy for information on how we handle your data, and our Terms of Service for the full terms governing use of our Platform.

6. Data Storage and Security

Personal information is stored using industry-standard cloud infrastructure with the following protections:

• Encrypted data transmission (TLS or SSL)
• Row-level security policies restricting data access by user role
• Secure authentication with verification codes and password hashing
• Time-limited, tokenized links for employee responses
• API keys and secrets stored in encrypted vaults

7. Data Retention

We retain personal information for as long as necessary to provide services and comply with legal obligations. Client Data is retained for the duration of the business relationship plus any legally required retention period. You may request deletion of specific records by contacting us.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Receive a copy of your data in a portable format

To exercise these rights, contact us at admin@ass.services.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to delete, and the right to opt out of the sale of personal information. We do not sell personal information.

10. Children's Privacy

The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Platform. The "Last Updated" date at the top indicates when the policy was last revised.

12. Contact

For privacy-related inquiries, contact us at admin@ass.services.